Refund Policy for shop.fsgroups
At shop.fsgroups.website, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility for Refund:
You may be eligible for a refund under the following circumstances:
Product Defects: If the product you received is defective or damaged upon arrival, you may request a refund or replacement.
Dissatisfaction: If you are dissatisfied with your purchase for any reason, you may request a refund within [insert number of days] days of receiving your order.
2. Refund Process:
To request a refund, please contact our customer support team at [insert contact email or form] within [insert number of days] days of receiving your order.
Please provide your order number and a detailed explanation of the reason for your refund request.
Our customer support team will review your request and notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within [insert number of days].
3. Non-Refundable Items:
Certain items may not be eligible for a refund, including:
Downloadable or digital products that have been accessed or downloaded.
Products that have been used, altered, or damaged after delivery.
4. Return Shipping:
If you are returning an item due to a defect or damage, we will provide a prepaid return shipping label.
If you are returning an item due to dissatisfaction, you will be responsible for the cost of return shipping.
5. Exchanges:
If you would like to exchange an item for a different size, color, or style, please contact our customer support team to arrange the exchange.
6. Changes to this Policy:
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this page periodically for any updates.
7. Contact Us:
If you have any questions or concerns about this Refund Policy or your refund request, please contact us at [insert contact email or form].
By making a purchase on shop.fsgroups.website, you acknowledge that you have read, understood, and agree to abide by this Refund Policy.